Effective Date: June 22nd, 2014
This Privacy Policy describes Sheetlabs' (hereinafter "Sheetlabs", "we" or "us") privacy policy, including the types of personal information we gather, how we use it, with whom the information may be shared, what choices are available to you regarding collection, use and distribution of information and our efforts to protect the information you provide to us through our website at sheetlabs.com (the "Website") and through other services delivered or provided to you by Sheetlabs (collectively, the "Service"). By using the Service, you hereby consent to allow us to process information in accordance with this Policy. Please also refer to our Terms of Service, which are incorporated as if fully recited herein, if you have not already done so.
This policy is subject to change. If our information retention or usage practices change, we will let you know by posting the Privacy Policy changes on the Website or otherwise through the Service. Please refer to the "Effective Date" above to see when this Policy was last updated.
Regardless of where our servers are located, your personal data will be processed by us in the United Kingdom, where data protection and privacy regulations may or may not be to the same level of protection as in other parts of the world.
We collect two types of information about persons who use the Service: personal information and non-personal information. This information may be collected in a number of ways, including through direct submission, cookies, web beacons and similar data acquisition methods. Although you can disable cookies in your browser or device, they will interfere with the use of the Service.
Personal information is information that would permit us to contact you, or serves as a persistent identifier of you within Sheetlabs.
Personal Information that we may collect includes:
We may also collect this information about your customers that use the Service.
Sheetlabs does not collect any Personal Information about you without your voluntary consent. This information may be supplied to Sheetlabs when you sign-up for the Service, when you submit information to Sheetlabs or when you request services from Sheetlabs.
Although Sheetlabs may collect credit card information, it is stored in an encrypted manner using a third-party service, and Sheetlabs cannot decrypt that data without a code from our provider.
Non-Personal Information is information about you, other than Personal Information, that may be collected by Sheetlabs. It may include non-personal information about how you and your business use the Service, such as browsing habits, information about the referring source of your traffic, your anonymous demographic details, your interactions with the Service and analytics relating to your use of the Service. Further data may be collected to fulfill specific requests.
We may collect non-personal data about your business, such as its address, activities, user credentials, and other such data.
We retain the spreadsheets, API definitions and user information you provide us for as long you continue to use the Service. This includes spreadsheets synchronised from Google Sheets.
We retain IP address information for 30 days in our logs, after which it is automatically purged.
Should you wish us to cease storing your data, you may delete your account and all data will immediately be removed. This includes any data associated with your Google account, including Google Sheets we have synchronised.
Our Service may use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, to help us analyze how users use the Service. You may be able to opt-out of Google's collection. Please visit Google's Ads Preferences Manager or the Google Analytics opt-out browser add-on for more information.
The Service may also use cookies for its own analytics.
We accept and gather information in an effort to provide you with the Service. This includes the internal use of your information to tailor the Services to your interests, for fraud prevention, to deliver the Service and to improve Services. Additionally, Sheetlabs may use your information for administration of the Service, such as for communicating with you about the Service and managing support requests and tracking.
We will not share your Personal Information with third parties for the purpose of direct marketing.
We may, however, share your information with our consultants and affiliates in order for us to provide you with the Service, to improve the Service and to otherwise operate Sheetlabs. Sheetlabs may retain third-party consultants to perform analysis on your data and to otherwise provide consulting services to Sheetlabs that may include review of your data. These types of disclosures will be on a confidential basis.
Sheetlabs may share your Non-Personal Information, such as analytics data, with our business associates and partners. Such sharing is generally for the purpose of marketing Sheetlabs' own services and to discuss and offer Sheetlabs' services.
Further, we may disclose collected information to the extent we believe it necessary to comply with the law, such as in response to a subpoena or court order, to defend a legal claim or otherwise as permitted by applicable law. Additionally, we may transfer your information to successor in interest, which may include but may not be limited to a third-party in the event of an acquisition, sale, merger or bankruptcy.
Sheetlabs may provide you with the ability to access certain Personal Information we have collected about you and your business through a login portal. You may have the ability to edit, update or delete certain data through such a login.
Our Service may contain links to other services or may be integrated into the websites or services of third-parties. We are not responsible for the privacy practices of such other sites or services. When you leave our Service to visit another website, application or service, please read such third-party's privacy statements. This Privacy Policy applies solely to information collected by Sheetlabs through the Service.
We employ procedural and technical safeguards to secure your personal information against loss, theft, alteration, and unauthorized access, use and disclosure. We also employ security procedures to protect your information from unauthorized access by users inside and outside the company. These measures include password protection, firewalls, encryption and similar methods.
Regardless of the precautions taken by Sheetlabs, no transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully. While we strive to protect personal information, we cannot ensure or warrant the security of any information you transmit to us.
We do not knowingly permit users if they are under 13 years old, and therefore do not request personally identifiable information from anyone under the age of 13. If we become aware that a customer is under the age of 13 and has provided us with personal information without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our files. If you are the parent or guardian of a person under the age of 13 who has provided personally identifiable information to us without your approval, please inform us by contacting us at the e-mail address below.
If you have any questions or suggestions regarding our Privacy Policy, please contact us via e-mail at support@sheetlabs.com